Customer Assistance

Training

• Customer Training (Minimum Standards)

Business Credentials

• Business Credentials

Preventative Maintenance

• Preventative Maintenance

Service Department Rates

• IES Service Department Rates

Portal Data Security

• Zendesk Security Statements (CRR Security)

Submitting Service Request

• Submitting Service Request

Warranty

• IES Warranty

Service Expectations

• Service Expectations

Forms

• Regular Business Hours Service Order
• After Hours / Emergency Service Order
• Monitoring Agreement